As an enterprise, and the great goals and ideas, and perfect the operation of the program, if not strong implementation, ultimately, it can only be empty talk. How to ensure the implementation and improve the implementation of enterprise managers who are thinking about. In this regard, this special interview with the Business Management Department of Fudan University Professor Yong Su. This interview can hope for telecommunications enterprises meticulous management thinking with a certain reference. Reporter : implementation of this topic is very popular, and many enterprises that many of the elements of enterprise development, Execution occupy important positions. Then for a enterprises, the implementation of a number of important in the end? What is their value? Yong Su : implementation of the so-called, is an enterprise every According to the nature, characteristics and its mode of service features enterprises good idea, a good idea, the implementation of the strategic enterprises day-to-day operations of each and every link of a connection. Implementation of an upgrade for the development of enterprises, it is indispensable. - If an enterprise is a good strategy or a good idea is not enough. The strategic concept or implementation requires careful implementation of its management to implement every aspect, can be manifested. Put into practice, is its value. And the implementation of the implementation of the problem has penetrated into the daily management of enterprises of any one hand, including business management and front-line marketing, the implementation of the important positions in doubt. Reporter : How should the implementation of implementation of enterprise development strategies on how to be effectively implemented? Su Yong : The leader must practice. Personally take the lead, to make an appearance. Through its own, with its own identity management practices embodied in his implementation. For example, savings, leaders must first save. For example, customers supremacy. Leaders must first consider how to make sure their customers paramount, and this is convincing and to be able to lead the implementation of the enterprises to upgrade. Specifically, the upgrade should focus on the implementation of the following three aspects : first, to guide the idea. To improve staff for implementation, we first get to understand the importance of implementation. This needs to be an ideal guide, or a culture's right to be guided so that we slowly familiar with, Aware of the importance of the implementation, starting with the concept of attention, the action can be recognized. For instance, we say to people-oriented, meticulous and so on, these are ideas from the right staff to guide, truly put into practice Execution became upgrade issues. Second, there is an act of control. We address each of the different positions, which requires the development of the different targets of the code of conduct for staff. For instance, Shanghai Mobile 1860 term of service for users of a say, the last sentence to say, there are stringent regulations be enforced. Third, the system should be protected. To ensure that something is properly enforced and implemented. These include the awards and punishments. If the staff of the implementation of not upgrading, enterprises can be based on the corresponding system to be punished Research staff while the implementation is weak, through training, education to further enhance the implementation of staff; If the staff of the satisfactory implementation of strong enterprises under the corresponding system's right to praise and encouragement. Reporter : In your opinion, the strengthening of the implementation is the key to what? It is people-centered? Or changes in concepts, or enterprise norms, rules and procedures? Yong Su : it is very important to standardize and process development. Saying nothing can be accomplished without rules, the system is indispensable. This people-centered is not in contradiction to the people-centered internally, the staff is considering a reasonable request; Right outside speaking, Taking into account customer is a reasonable demand. I think that we in the development of a rule, a system must be taken into account. Moreover, the standards and processes need a very clear and very detailed, but also can be assessed and measured. Secondly, to the training of its staff. Again, is that the leaders set an example, the leading role is very important. Reporter : In your right "meticulous management," what is? Yong Su : meticulous management is a management style, a management approach. Fine enterprise management specific to what extent, we have to as enterprise-specific circumstances, the nature of the trade which, is not more precise the better. Like banking, telecommunications, and other public service sectors, emphasizing the accuracy, but in some enterprises, do not have too many details of a stick, not a precision of the term is in a word, a how to do the movements. Comparing the "elite" and "weak", "excellent" even more important. The so-called skilled, enterprises do extreme, and do our best. This is an enterprise in the pursuit of goals. And meticulously detailed to what extent, it is imperative for enterprises in the industry nature, the specific positions, and the personal characteristics of the decision.